Ola Cabs / Ani Technologies — ola outstation rates

Address:

Mysore, Karnataka, 570017

I have booked for an ola outstation cab from bangalore airport to mysore and it showed me the estimate for 2020 rs, but at the end of the ride, i was charged about 2490 including airport toll tax and 95 rs as additional toll amount. When contacted customer service, the agent was telling the estimate amount will not be the same, where in i have entered the pick up and drop location correctly and haven't stopped the cab in any mid way. We have opted for their low priced cab, and was showing that the price wont exceed 2020. There is a huge margin in the fare and they are not accepting that they have fooled the customers by showing the estimate and discount coupons. Also in the ola app it shows as travel from bangalore to mysore at rs 1599 with the coupon code omg1599 but it shows error when trying to apply. The customer care executive is telling you have to constantly monitor whether the driver takes the shortest or longest route using google maps and need to check the cab's starting nd ending km.