[Resolved]  Ola Cabs / Ani Technologies — Ola postpaid charged after paying cash to driver

Website:

olacabs.com

Date of incident: 5th Dec 2020 . Outstation Trip from Muzzaffarpur to Patna airport.
Booking CRN: [protected]
On trip completion it was showed on driver mobile screen to pay 1610Rs. As i had zero ola money i paid complete amount to driver. Then i was also charged 1610 in ola postpaid.
Raised complain with ola: Ticket[protected].
Ola said the driver denied that i paid him. I had driver number as he picked me. I tried calling him thinking some misunderstanding happened. But to my surprise he talked very rudely and blocked my number immediately.
After no resolution from ola i uninstalled the app. And decided to not use their service. I was using ola since 2014. Informed the same to ola support. But ola customer care keeps calling again and again. I keep explaining the issue. I am not going to pay again 1600rs.

I expect ola to stop bothering me by calling me again and again.