Ola Cabs / Ani Technologies — Ola ride charged twice

Address:Bangalore, Karnataka
Website:[email protected]

Dear sir

I would like to bring to your kind notice that, yesterday 16/4/2017 ride from Rajajinagar to Thanisandra driver name Sunil NA CRN NO[protected]

18.2 km 42 min

Micro - White Swift Dzire

01:19 PM 121/C, Chord Road, Rajaji Nagar, Bengaluru, Karnataka 560010, India
02:01 PM Sobha City Road, Devin Paradise Enclave, Tirumanahalli, Bengaluru
Charged twice .
Driver asked for cash and paid even though i asked him about ola money he told to pay cash.
Even i could not check because there was some problem in my mobile.
Today When i saw my ola account, amount was deducted from my ola money A/C.And there was no SMS from Ola but for my next ride i got SMS because there was short fall of OLA Money .
Hence i request to Ola company people to look into the matter seriously and see that this type of problem should not happen to people in future.
Please provide driver valid no so that i can convey the message.

Regards
A.H.NAYAK
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Apr 17, 2017
Updated by hpnayak
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Complaint comments 

Comments

Driver-Basudev Mondal ridding swift desire - WB11C8040 asked me to pay airport toll of Rs.100/-. Please confirm who pays for airport toll in Ola? Isn't this amount already included in the fare?. In that case Ola has charged by twice & it should refund rs.100/- immediately.
And ensure this does not happen with other riders.

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