Ola Cabs / Ani Technologies — Overcharge

Address:

400610

I hired a Ola micro from MIAL T-2 on Jan 28, 2016. Ola has a pick up atP^ level.
I booked the ride. CRN no. CRN[protected]
1. The Driver's name was Muddassir Ukaye. The person who picked me up was not the same as it appeared on the receipt. a villager from Barshi, speaking Marathi. He was very well behaved.
2. I was waiting at P-6. The driver asked me to come out at the bust stop.
3. I came out and was asked to pay taxes by the MIAL staff, which I did.
4. The ride was uneventful and acceptable, although the vehicle was quite rickety.
5. There was no toll tax paid at Mulund Eastern Express highway. The driver showed the card. which was seen by the top collector and allowed to go. I have seen this during my several rides earlier.
6. I Asked the driver about it, and he mentioned that the Toll tax was paid as a monthly pass @ INR 1000 per month. He said that this pass was provided by ola (not purchased by him).
7. On arrival, I received the receipt.
8. To my chock, INR 100 was charged as P-6 charge, which shouldn't have been charged to me.
9. I was also charged INR 35 for the Mulund toll tax.
10. The receipt shows these as add ons, on which the company doesn't pay any taxes.
11. I read that Ola earned INR 135 extra...tax free.
My expectation is that Ola should stop fleecing the customers in this manner.
Abhay Deshpande
+[protected]