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Ola Cabs / Ani Technologies — paid double amount - through wallet and paytm

I used ola noida services for the first time today on 19-5-19 and i have a serious complain. The driver was named shahrukh crn [protected] and the ride was taken at 2:52 pm. I paid the double amount of a total of 728 rs to him through ola wallet and through paytm - account name was naushad ali. I was travelling for the first time with ola and i had no idea that ola automatically deducts money from the wallet. I also paid rs 364 extra again. Now ola is saying it is not their issue and they cannot help. It is ridiculous that i had to pay over 700 for not even a ride of 1 hour.

paid double amount - through wallet and paytm
paid double amount - through wallet and paytm
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    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034