Ola Cabs / Ani Technologies — Paid for ride in cash but status says payment pending

Address:

3-3-665, Kachiguda, Ground Floor

In 4th October, I took and OLA ride and paid the amount in cash. Initially it deflected me to pay thru OLA money, however I don't OLA wallet to avoid unnecessary charges issues. So I paid the amount to driver in full cash. However, it shows amount pending and does not allow me to book another cab until it clear the amount thru OLA wallet. There is now way out in OLA app to resolve this issue as well.

Request OLA to resolve this issue asap. Ride details:
CRN:[protected]
Date : 4th October
Total Fare : 268
Prime Sedan : Prime Play Silver Etios
Driver : Aslam Khan
Location : Hyderabad