Ola Cabs / Ani Technologies — payment for two invoices | |||
I had used the ola cab services and the payment has been taken from my ola credit. The amount involved is rs.81 and rs.50 (Totalling to rs.131). However, ola has been sending me sms messages and mails stating that the amount of rs.131/- is due from me and that i had used their ola postpaid services. I have never subscribed to the postpaid services. Also, how can there be a due from me when the amount has already been taken from the ola credit? I have raised a complaint more than 4 times and sent screenshots of my ola credit account. However, issue is still unresolved and it is very irksome to receive messages from ola almost daily. They seem to ignore complaint raised by me. They ignore the fact that the amount is already paid for. They ignore the fact that i have not subscribed or confirmed for post paid services. They do not call me also (Despite my leaving the number with them) Can this be resolved immediately? Was this information helpful? | |||
 2 Comments | |||
Comments
My two mobile no.are [protected] and [protected] which have been used earlier in ola account.when I want to login with the same no it says no. Is already in use.so I am unable to login. Please do the needful so ad to enable me to use my old numbers either for login and avail the benefits.
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