Ola Cabs / Ani Technologies — penalty of rs.50/- imposed though i did not cancel ola taxi on 31st october, 2017

Somaseshu Gutala

from Bengaluru, Karnataka

Address:	560048
Website:	Ola app

On 31st october i booked ola taxi from epip zone to state bank of india, aec layout at 10.15. The driver did not respond. I reported the matter to ola support through ola app. I got a response that i had to wait for five minutes more. Later i got a message that the ride was cancelled though i did not press the option. Today while booking a ride i noticed that rs.50/- was imposed and collected from me. This is unfair as i did not cancel the ride. So please arrange to withdraw the penalty of rs. 50/-. Somaseshu g

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Nov 03, 2017

Updated by Somaseshu Gutala On 31st October I booked Ola taxi from EPIP to SBI, AEC Layout . The driver did not respond. I reportrd the matter through my app to ola support. later suddenly the ride was cancelled. For no fault of my own, Rs. 50/- has been deducted from my amount when I booked a ride today. This is not fair. So kindly the penalty amount may be re-credited to my account.

Somaseshu G

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Comments

Jatinkr

from Jaipur, Rajasthan

Its one of the common techniques. Mail every details to ola technology via mail you will surely get response.
If they didn’t respond to you properly in 2-3 days then file an complaint against them to nearest Cybercell.