Ola Cabs / Ani Technologies — rash driving and dropped before the drop point | |||||
I booked the cab on 19th june 2018 and i was travelling with 6 people and 2 kids. Driver drove the car rashly. The driver dropped me before my drop point and argued saying i cannot drop you because i don't have a u turn to the point and later started arguing stating we were 8 people. I told him you should have told before we could get in the cab. He forced us to get down and used slangs in local language. I was travelling with my parents and we had to walk to the station with my elderly parents. When i called ola, i spoke to a person by the name rajesh, when i told him the above scenario, he said you shouldn't have traveled with 8 people, you should have traveled only with 6 people, and we cant help you. When i asked him what about driver dropping us at different location, rajesh repeated same thing again stating we were 8 people and the cab was only for 6 people. I informed him there were 2 kids, and if driver had any issues with that he should have not allowed us to board at starting point. He shouldn't have created an issue on the half way through. I want a full refund for the same and a strict action needs to be taken on the driver and ola representative rajesh. I told him i will complain to the police, rajesh said, you can go ahead and complain to the police and give us the fir number. This was pathetic experience with ola cab. They are the worst at customer service. Was this information helpful? | |||||
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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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