Ola Cabs / Ani Technologies — really awful customer support as experienced by me by team ola money and ola support.

— this was my complaint —
Dear ola support/team ola money,

In an earlier email, i've explained my issue that i am unable to login to my ola account as i've lost my mobile through which i set up the account. You guys "resolved" it without ever sending me a link to log in to my account. I've been patient and even reminded you for the link in the same email without no response.

Please do the needful as soon as physically possible or i'll never clear the due along with whatever "late fee" you guys immorally add on.

They say they will send a link to login and never actually do!!
In the meanwhile my due is increasing due to their policy of adding fine every day as late fee!!
They just resolve it on their end without actually solving any issue.!!!
Your request (Ticket[protected] has been resolved.

I'm never paying them back if they never send me a link to log in. I mean, i want to, but how can i if i can't even login!!!
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I have not subscribed for OLA postpaid . But I have incurred Rs 750 charges and my account is locked since I did not pay the same.

And there is no OLA customer contact no to resolve or talk about the same. Even if there is a contact no, nobody picks the calls
I have faced the worst experience with ola cabs. There’s no management as well as coordination. Pathetic company. I hope ola gets shut down super soon.

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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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