Ola Cabs / Ani Technologies — regarding refund of inr 1500

I have made a payment on 27th march 2019 against ol money postpaid dues. My money got deducted but dues not cleared.
I checked with my bank also regarding payment they confirmed that it is paid to ola account. I got a mail regarding refund but not got my money till date. I am also calling and mailing to your support team on daily basis. They are not supporting customers to resolve the issue.
Refer below mail:

#- please type your reply above this line -#
Your request (Ticket[protected] has been resolved.

Shabarish kr

Apr 5, 11:38 am ist

Hello priyansha,

Greetings of the day!

We understand your concern regarding ola money postpaid services and we regret the inconvenience this may have caused to you.

Please be informed that a transaction amount of rs.1500/- has been adjusted successfully towards your ola money postpaid account.

We request you to please check in the ola money wallet for the same.

We value your business, kindly write to us for further queries.

Regards,
Team ola money