Ola Cabs / Ani Technologies — rude driver, not ready to accept ola money, also demanded extra cash

Address:

380058

Driver name: parmar pravinsinh
Car: white indica (Mini)
Pickup date /time: sat, april 21 8:46am
Pickup point: orchid paradise, south bopal, ahmedabad
Drrop point: abhishek villa, thaltej, ahemdabad

The driver was not ready at all to accept ola money, constantly blaming that he hardly gets his share when customer pays through ola money. Made bad comments about ola organisation
Was constantly pressurizing to change payment option, which i did try, however i could not make my payment mode as cash.
And when i reached my destination, ola money was deducted and he again started cribbing against me.
To top up that he forced me to pay extra rs10 in cash. I argued, but he was not listening. Thus i forced to give him rs10 in cash for the reasons unknown to me.

I want to know from you, that dont you train ola drivers about payment modes? And if they are so dissatisfied with the companies policies why do you keep them hired and not fire them as they are not only insulting the customer as well spreading bad word about the company.

Ola has refunded me rs10 in my ola credit account, but the written content in report issue section from your side was so disturbing, that "10 rs is refunded only because of goodwill. Kindly maintain proper balance/cash with you".
Rather than blaming customer, kindly train/educate your drivers to behave with the customer