Ola Cabs / Ani Technologies — the driver did not know the location. he could not use gps to locate the place.

I, asha krishnaswamy ([protected]@gmail.com) had booked a ola share taxi from wilson manor jogging path, wilson garden, 13th cross, bengaluru 27 to rajaneethi political consultants, 6th main, sadashivnagar, aramane nagar, bengaluru. It was around 3 pm. The driver phone [protected]. The driver, when i called, said he failed to locate the place. I requested him to switch on the gps so that it can be easily located. Howmuchever i tried to help in guding him to reach my destination, he failed. He could not even read the location map. He was asking so many passersby to call me to find my place. After waiting for too long, i had to cancel my official work as a journalist. It was a great mental stress and financial loss for me as he was refusing to cancel the booking and facilitate me to book another taxi. Had he quickly cancelled the booking, i could have managed to go ahead with my own transport arrangement. Why do you have such drivers in a city like bengaluru? Drivers may be nice but if they are not equipped to work, why do you hire and trouble us? I would like to know how do you compensate my time loss and financial loss because of your driver and your company. Please answer.