Ola Cabs / Ani Technologies — took longer time to solve my issue crn [protected]

I booked an one way outstation ride on 15th sep 2019 from thane to pune and the bill was rs.4000 which is double than estimated fare. I complaint about this to ola on same day they told me that it will be solved within 72 hrs, but nw its been 10 days happen but still my problem is not solved. They asking me to wait for more 48 hrs. I don't understand why they are taking so time to solve my issue. I think that drive is also in fault in this matter because he told me that this is a issue of ola app its calculating wrong km. But nw i come to knw that they are putting wrong km in the app. I suggest there should be strong action should be taken against driver. The car no was mh01bt6413 its a black sunny. I attached the screenshot shot of my ola ride details. I also attached the screenshot of google map and also my timeline of that in google map where its clearly showing that i traveled for 150 to 160 km but they changed me for 316 km.