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Ola Cabs / Ani Technologies — transferred money from ola money to bank but not transferred to my bank account

I tried to transfer 4000 rs from ola money to my bank account.. Its got deducted from ola money but not transferred to bank account.. Next when i am calling them they just ignoring my call.. I can easily understand they just pick the call and cut the call. I dont understand what they are doing.. Being a regular customer of ola this is disappointing.
transferred money from ola money to bank but not transferred to my bank account
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    Ola Cabs / ANI Technologies
    Customer Care Service
    Customer satisfaction rating
    2%
    Complaints
    7692
    Pending
    0
    Resolved
    186
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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