Ola Cabs / Ani Technologies — unauthorised post payment charges in ola credit facility

Address:

60089

Dear sir/madam,
I have traveled from ola cab on 1st of sep'2019. At the end of the trip i paid by bill amout (Since he driver requested) as cash to the driver.
But ola app shows the "ola post paid charged as 369rs. I was shocked, because i never activated the ola post paid facility. I dont know how it was activated,. Also dont know why this ola team asking for charge. I was rasied this issue as complaint to the ola and explained through bills and detiails.
But still ths issue is not solved with ola cabs., while expling the team was accepting but they are continously without stoping calling to me

Daily through calls, messages & mails, saying the please pay due like that.
Its kind of totturing / forcing the customer for asking 369rs with penlaty of 2rs per day.

Any customer will not ready to pay double the time for the same trip.

Past 3 years am using ola, i havn't faced any issue expect this,. This is the worst behaviour. After clarfing everyting again and agin sending mails and calls for the payment of 369rs.
Eithicaly its not correct. This is the first and lost none of the customer shouldnt be happen this.
Thanks