Ola Cabs / Ani Technologies — Unethical behavior in cancelling the trip without intimation

Address:390024

I had booked a cab on 14th January 2017 at 5.50AM.Cab driver called up me at 5.55 AM and informed me that he has arrived at the place.I have informed him that I will reach in 5 minutes time.After reaching the place along with my wife and kid, i could understand that he has cancelled the trip, with out informing me.I had to reach airport by 6.25 AM.With luggage and family along with me, I could not search another vehicle in time.Finally I could manage an auto but I could reach the airport by 6.35AM only.By the time aircraft(Jet Airways) had closed their counter and I missed the flight.As a result, I missed the connection flight from Mumbai to Mangalore also.
I had to book another ticket and had to travel at 11.05AM which costs us Rs24000/-.
I had also lost Approx Rs. 17500/- for the earlier ticket as cancellation fee.
Altogether I had faced lot of mental struggle and loss of money and time due to the unethical behavior from the driver of OLA.I request to arrange the compensation for the same.
Vehicle number:GJ01DT6696
CRN[protected]
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Jan 28, 2017
Updated by Ummaachan
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