Ola Cabs / Ani Technologies — unnecessary cancellation fees charged | |
Dear sir/madam, As i booked my ola auto on 05.10.2019 at 6.15 pm, driver refused to pick up due to the payment mode of google pay. I asked him to cancel the trip by himself to avoid cancellation charge. But he declined that and not cancelled the trip. Since i need to go urgently i cancelled that trip and have the reason as "driver denied to pick up". Despite this, ola cab charged unnecessary cancellation fee of rs. 15 from my account on the next ride same day totally 102 rupees. So kindly refund my fee at the earliest and resolve my complaint. Was this information helpful? | |
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