Ola Cabs / Ani Technologies — Was overcharged while returning

Address:400710

On 22nd I booked a Ola cab from Koparkhairane to my daughters school in Airoli and the charge came to Rs.155 and the same micro cab i booked while coming back with no traffic and no halts from the same place to back home but to my surprise they charged me Rs.373. For such a short distance no good car would also charge so much. Previous month i went to the Mumbai airport from Koparkhairane and which is atleast 5 times the distance they charged me aroung Rs.375. I feel extremely cheated. Please look into it immediately. Attached is the details.

OlaCabs
Oct 22 (2 days ago)


to me


22 Oct, 2016

₹373
CRN[protected]

Thanks for travelling with us, Sudip Mukherjee

Ride Details

Faizan

10.7 km 38min

Mini - Grey WagonR
Upgraded from Micro

02:16 PM
New Jeevan Shanti Apartments, Bharatratna Ambedkar Rd, Sector 3, Airoli, Navi Mumbai
02:54 PM 12, Kalash Udyan, Sector 11, Kopar Khairane, Navi Mumbai

Bill Details
Base Fare

₹55

Distance Fare for 10.7 km

₹64.2

Ride Time Fare for 38 min

₹38

Fare Increase*

₹188.64

Total Fare

₹345.84

Taxes

₹26.97

Total Bill (rounded off)

₹373

To download invoice or raise queries,
find support for this ride.

Payment


Paid by cash mone

₹373

OlaCabs
Oct 22 (2 days ago)


to me


22 Oct, 2016

₹155
CRN[protected]

Thanks for travelling with us, Sudip Mukherjee

Ride Details

Manoj

9.5 km 32min

Mini - Blue Swift Dzire
Upgraded from Micro

11:47 AM
KNF Naik Marg, Kalash Udyan, Sector 11, Kopar Khairane, Navi Mumbai, Maharashtra 400709, India
12:19 PM Godavari Co-Operative Housing Society, Sector-19, Airoli, Navi Mumbai

Bill Details
Base Fare

₹55

Distance Fare for 9.5 km

₹57

Ride Time Fare for 32 min

₹32

Total Fare

₹144

Taxes

₹11.22

Total Bill (rounded off)

₹155

To download invoice or raise queries,
find support for this ride.

Payment


Paid by cash mone

₹155
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Comments

Today I have booked a cab from Ola and driver Rajesh ([protected]) picked me and dropped at Vashi in a White Go MH02CR9094 with CRN[protected] but I found the bills is almost double of Rs 634/ instead normally it's coming Rs 350/ only.
It's some Ind of cheating with the regular customers like me.
I've had to cancel 2 trips in the past due to drivers refusing service if the customers using OLA Money. This is frustrating especially if you need a ride to the airport.

Recommend a line of credit at fuel pumps for drivers commuting to and from the airport. This way it'll be a win win for both of you.

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