Ola Cabs — Brand name to bad name

First of all i was a big fan of OLA and i used to book OLA regularly.
Though there were some issues, i used to inform them to improve better services. I found that they deducted OLA money without any information. When i asked about the reason, they said it is due to their system upgrade and they promised to inform me the reason. They buy a week times but never update me status though i followed them multiple times. After 10 reminders finally i get in touch with their executives who again said 'it is due to their system and server issue, not done manually'.

What a nonsense, if your server did that and you are not aware of that, just blaming customer. OLA is a cheated company and OLA money is not safe. All bad name now a days is due to the irresponsible attitude of ola customer care. Customer care behaves like worst to worst. I am really surprised that they are simply escaping telling it is due to our system and server did. We will not update you the reason. It is completely nonsense and OLA money is not safe. Let people to aware about this cheating company.