Ola Cabs — Cab driver arrived and don't pick the passengers

Address:	Bangalore, Karnataka, 560016
Website:	Ola cab

Booked cab vide CRN[protected] on 17Oct2015. The cab driver Muttappa (Mob no: [protected]) White Tata Indica KA26 A 3844 to pick up at 1:30 PM. The driver called that he had arrived at the pick up point, since the driver was at the beginning of the road, I told him to come at the end to board the cab since had too many luggages, however he dint respond and went back without picking passengers in the cab. We actually booked the cab to board the train at Yeshwantpur Railway Station from NRI Layout, Ramamurthy Nagar. Later received msg from Ola stating We tried reaching you to confirm driver -initiated booking cancellation. Your booking stands cancelled due to no response from you. This is disgusting experience ever I had. The customer service is horrible. Finally had to board the train with great difficulty catching up autos.