Ola Cabs — Callousness of driver and non reporting of ola cabs

Address:

500050

We have booked for ola cabs for pick up from Nile valley, Janapriya Townships, Hyderabad and drop at Secunderabad Rly station with request that the car should be there at 0930hrs. Though the driver made one call he did not turn up to pick and we waited till 1040 today. We were forced to take an auto to Railway station which is roughly 25 kms and it will take minimum 1 hour. Since auto dirver was very efficient we could make to railway station 5 minutes before the train reached the station. Such type of callousness on the part of the driver is not warranted. This is not first time. Even on 11.10.2016, we booked a cab to pick up from madhapur and drop at Nile valley at 11.30pm(inight). The driver cancelled the trip and the ola cabs charged me Rs.75/- for cancellation when again booked for, though the mistake was not from our side.