Ola Cabs — Cheating by ola driver mr. manjunatha s

Address:	560056
Website:	www.olacabs.com

Message Body

Dear OLA Service Provider,

Refer to below details I am very sorry to inform you that it is evident that considering facts and figures and actual distance from Bangalore City Railway Station to my residence located near Mallathalli Laken, NGEF HBCS Layout Inline image
which is much less than 12 KM. According to your Bill it is surprise to know the same distance is 19.6 KM? and your Driver Mr. Manjunath, S took more than two hours to reach the destination? I never expected this kind of cheating to new passengers, who are new to Bangalore City.

Please note that the passengers are none other than my own brother and his family. Even after my telephonic instructions to your driver he has dropped much away from the destination i.e. near Mallathahalli RTO and closed the trip. With the great difficulty my brother and his family hired an auto and reached home at 5.45 PM. They lost Money and Time because of OLA Driver Mr. Manjunath S.

You are instructed to look in to the matter seriously and do the needful with proper action against your Driver, if not the issue will be taken to honorable consumer Court. and public media.

.


On Saturday, 2 July 2016 5:10 PM, Swathi Sujir wrote:


[protected] Forwarded message[protected]
From: "OlaCabs"
Date: 02-Jul-2016 4:04 pm
Subject: Your Saturday ride to Mallathahalli
To:
Cc:

02 Jul, 2016

₹354

CRN[protected]
Thanks for travelling with us, Swathi
Ride Details

Manjunatha S
19.6 km 98 min
Mini - Silver Indica
02:27 PM Railway Station Platform 8 Car Park, Manthralaya Road Majestic Bangalore Karnataka India
04:05 PM Mallathahalli Lake Rd, MPM Layout, ITI Employees Layout, Mallathahalli, Bengaluru
Bill Details
Base Fare for 4 km
₹80
Distance Fare for 15.6 km
₹156
Ride Time Fare for 98.0 min
₹98
Total Fare
₹334
Service Tax (5.6%)
₹18.7
Swachh Bharat Tax (0.2%)
₹0.67
Krishi Kalyan Cess (0.2%)
₹0.67
Sub Total
₹354.04
Rounding Down
-₹0.04
Total Bill
₹354
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