Ola Cabs — Driver threats, rejections, huge surge in price, poor service ola kolkata

Address:	Kolkata, West Bengal, 700074
Website:	Ola

Incidennt one: kolkata, thursday 17th august 2016 around 9 pm. My wife was harassed by ola driver, she was threatened by the driver to pay cash money to him imediately inspite her ola money got deducted. She was so firgthend! Informed customer care they instantly couldnot help.
Incidence 2: friday 1200 hrs to 1240 hrs. My daughter need to see doctor imdtly, appointment at 1330 hrs. Atlesst 4 rejections from the assigned drivers. Wasted lots of precious time and money. Atlast boarded car at 1255 hrs from dumdum.

Just to say pathetic unbearble service fro ola with. Public harassment, unbearable surge in price. Most poor driver quality. Unlimited rejections. Overall ola kolkata is the most pathetic among other states. Can ola solve this problem? Ola will be responsible if they dont reach doc chamber on time today.. I am very always worried when my wife plans a travel through ola. As i am staying out of state for job purpose