Ola Cabs — Fraud groupon offer! | |||
There was a offer on groupon for ola cabs in which after buying a groupon code there was a free ride on first booking with ola app. After reading the terms and conditions carefully and confirming with ola customer care, I bought the groupon code. But when I applied the code while booking a can (sedan) using the mobile app, the code showed as invalid. I contacted customer care immediately and I was told many customers are facing this issue and this will be resolved in few hours. Subsequently I had follow up with them multiple times and ultimately I was told to take the ride as booked and an amount of 300 (as per the offer) would be credited to my ola account. However, after the ride the driver mentioned there was no such credit and I had to pay the bill amount. Again I contacted customer care and they gave me a lame reply of madam the offer was valid only on the first mobile app booking despite me providing various proof on the booking. Was this information helpful? | |||
Ola Cabs / ANI Technologies customer support has been notified about the posted complaint. | |||
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+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
We are really apologetic for the experience you had. We would need your Groupon voucher code, order ID and contact details at [protected]@Groupon.co.in to help you. Kindly provide us the same, so that we can escalate the issue
Thanks
Groupon_India