Ola Cabs — Horrible trip with OLA and they cheat people like with there hidden charges

Address:

Hyderabad, Andhra Pradesh

Hi Guys, Olacabs invoice for CRN92731682 Let me share my horrible experience with OLA cab Hyderabad. These people cheats public with there hidden charges. Rate tariff shows in application is different and they charge after the trip is completely triple the amount. I have been booked cab for my parents from my home to airport while booking the cab when i checked the tariff its was 399 INR. but after they reach cab driver shows they tricky application and said its 499 INR. Saying Airport hidden charges. 2nd experience with OLA:- As i already have OLA money in my wallet i tried to book OLA cab again from Airport to my home for my parents. this was the worst experience with OLA. OLA APP did not allowed me for advanced booking.It suggested me to select ride now option i have booked cab for my parents once they arrived airport and shared driver contactnumber and left for meeting . driver was not picking the call they have waited more then 30 min's. I came to know and i booked another cab from OLA. once they reach the bill amount was 918 INR and 180 for car parking tottal 1100 INR. and Driver forcefully make my parents to pay parking fee and once they reach home he started argue for full amount. I have reached customer care for the help there response was horrible and said as we are having huge demand we allotted cab for you so we charged extra for that. instead of 399 i paid 1100 Rs. Friend they might be having huge demand but we have many cab's running on Hyderabad no one will be pay thrice for the bill. better take a cab at the airport desk atleat we will come to know how much the bill we need to pay. FARE BREAKUP Base fare for 30 km: ₹499.0 Rate for 0.0 km: ₹0.0 Free wait time (0 min) ₹0.0 Wait time charge for 5 min: ₹10.0 Peak Pricing charge (1.8x) ₹408.19 TAX BREAKUP Service Tax ₹48.7 (Included in total fare) TOTAL FARE ₹919 + parking 180 RS TOTAL DISTANCE: 24.83 km TOTAL WAIT TIME : 5 min