[Resolved]  Ola Cabs — Irresponsible service from driver

Address:	Hyderabad, Andhra Pradesh
Website:	www.olacabs.com/car-rentals/hyderabad

At 4-12am I called and booked OLA Cab to pick me from my Residence premises Aditya Hill Top, Jubillee Hills, Hyderabad at 5-45am for reaching Rajiv Gandhi International Airport, Hyderabad Telangana to catch an International flight to US on an important Business Trip.

I received a confirmation message with CRN No.[protected] from OLA Cab with Cab (White Indica No TS07 UA 5883) & driver (Narasimha #[protected]) particulars.

Driver reported that cab reached our premises at 5-40am, I came down from my Apartment to board the Cab at 5-50am. To my surprise there was no Cab waiting neither Cab Driver Narasimha's mobile number was reachable. Finally when I could speak to Driver at 6-05am, he ridiculously replied that he left since he got another deal and suggested to call another Cab.

Hence called back to Ola Cab at 6-10am to inform the same for further assistance. I was told by Ola cab that they are sending another Cab vide new CRN No.[protected] which reached my premises @6-22am and I could reach Airport @ 7-10am. I was late by one hour to report at Airport to catch my international flight as I already web-checked-in 3hrs before.

Because of the OLA Cab Driver's negligent/irresponsbile attitude towards his services/customer, I had missed my flight and lost a big business deal and my flight fares too.

I want OLA Cab to respond immediately on this and compensate the losses incurred because of them.