Ola Cabs — No pick up and threatening phone calls

Address:	560102
Website:	www.olacabs.com

I asked for a pick up in HSR layout in Bengaluru (booking No. CRN[protected] and the diver (BASAVARAJ, rating 4.0), car no KA18B8064 called me and asked me my destination which was about 3 km away. A minute later, I got a cancellation from Ola stating "Driver-initiated booking cancellation". I guess he did not like the fact that the destination was too close even though I routinely pay about Rs. 100 for that destination. I took an auto (which I wanted to avoid) as I had a doctor's appointment and some how made it on time. The next day I called the driver to ask him why he cancelled and he starting hurling abuses at me. I called customer service and they registered a complaint.Then, the driver started making threatening phone calls leaving me no choice but to go to the police. I tried calling customer service again but there is no response. I hope that the management in Ola takes note of this disgusting behavior by some of their drivers.