Ola Cabs — Not getting any response for the left Mobile in the cab

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Executive, I have booked a ola ride on 18-01-15 at around 05:00am for which pick up was Sector 76 Noida and the drop was at New Delhi Railway Station. The booking was in the name of Shobhit Shrivastava and the mobile no. through which i made the booking is [protected]. I forgot my mobile in the same cab and after boarding the train i realized about the same, instantly i called your customer support around ( at 06:40am) and after telling him the details, he connected me to the concern driver via conference call. In the call driver confirmed about the left mobile but as i was going somewhere from 3 weeks, i asked the driver to switch off the mobile at keep it with him and i will collect it once i will be back. But since i came back i m trying to reach that driver through your customer support but not getting any concrete response from your end. I have called your customer care for more than 6 times and had explained the whole story every time but till date not got any revert on the said issue. Every time it has been told to me that i will get a reply within 24 or 48 hours but it is more than a weeks time now and still i awaiting the response. I have tried calling that driver ( his name is neeraj) also but his phone is switched off from quite a while. Hope you have understood the scenario. Kindly look into the matter and at least let me know whether i can expect my mobile back or not. Your Sincere Customer, Shobhit Shrivastava [protected]