Ola Cabs — Ola cab driver stopped cab before reaching destination and forced to book second ride in meanwhile

Address:	160055
Website:	www.olacabs.com

I booked a cab today at 2:39pm to go centra mall in chandigarh. Driver with name deepak (Swift dzire ch74t8288, phn - [protected]) arrived to pick me. I already told him the destination in phone. It was just after 8-10 mins he started ride, he stopped the ride and forced me to book a second ride. When i refused he said he won't go further if i don't book another ride. That was really unprofessional behavior of him. And the stupid reason he gave me that he can not complete his monthly target so he can't ride more. I had to pay him 5 times more for the 8- min ride, which i could have completed in just 10rs by taking an auto. Is it my fault that you can not complete your monthly target. I just got off from the cab, booked another cab cab paid again the base fair, it was just the double charge i had to pay to go centra mall by booking 2 cabs. I am really disappointed why ola does not take any action against their drivers who put their customers in trouble. I had faced many situation before. Once i booked an ola cab. Driver just reached at my destination but he didn't pick me. He started the ride without picking me and after 5-10 mins he stopped it. He did so because he could complete his daily target. One day at office my friend booked ola cab. Drivers asked to wait us for 10 mins in phone. But after 15 min when we called him back, he didn't pick the call and after 5 mins he cancelled the ride. What kind of behavior is this? Are you guys are not professional. Customers book cab and pay high fare so that driver can follow their instructions and they face no problem but here is a different situation. Ola cab drivers have no concern with customers facility. They just want to make money by troubling their customers. Uber is much better in this matter. At least they take action if any complaint is filed against their drivers but ola team takes no interest in such matter. We have filed complaint in customer care many times but they are unresponsive. The only solution i find in this case is stop using ola cabs and preferring uber.