Ola Cabs — OLA CAB Service Degradation

Address:

Bangalore, Karnataka

Hi I am Balajee... I have booked Ola cab for Majestic railway station drop from Hoodi. I booked just before 15 mins of journey (7pm - 20.5 2015). I have got the confirmation no.CRN 84355286. We were waiting for the cab to pick us in another 20mins. The cab driver JOHNSON [protected], made a initial inquiry for the pick up point (near Hoodi circle)and destination (majestic Railway station). We got a call after 30mins, that our booking was cancelled due to some network issue and he has picked another customer for drop. But we didn't get any such confirmation over mail for cancellation, other than the driver call. So we lost nearly 45mins of our time to reach the destination. When people don't want to provide the service for the request raised, should inform well in advance. I see this trend in Ola cab is now a recurring incident. I wont prefer Ola service in future and recommend others to avail the service.