Ola Cabs — OLA Cab: Unhappy with the service

Hired OLA cab from Koti location (hyderabad, Telangana state) at 11:46 PM for my family consisting of elders and ladies, received cab details and on calling the cab driver he said he cannot come, the same thing happened for next 3 cabs attached is the screenshot details of cab booking number:CRN60196998 and cab, but none of them responded to pick up.On calling the customer care did not help. I never experienced such service with any other cab providers (eg: Dot cab, Meru Cab, Uber). I regret i choosed OLA, being working in a major corporate, will share my experience to all my office mates and warn them the worst service OLA providers. The next day i called the customer care to explain the issue, shocked to see the customer service rep being unable to take my compliant. This is the worst service experienced and sharing the same on social media as well. Sir, I request to take this as formal complaint and take necessary action so that some other passenger does not face the same.