Ola Cabs — Ola cabs unreliable service, net cash loss of inr 15, 000

Address:

Ghaziabad, Uttar Pradesh, 201010

Booked a cab on 3rd Jan 2016 from Indirapuram 3 hours before the departure from T3 terminal, New Delhi airport. The driver did not follow the conventional route to airport. He did not know the route to airport. Digressed a lot of times. It is least expected from the driver to not knowing the way to New Delhi airport. Is it not the company's prerogative to onboard drivers who atleast know the way/directions to the important places like airport, railway station etc.It caused not only mental harassment but also cash loss to us. The flight was missed and we were homeless. I want my money to be refund to me. Ola company pvt ltd should atleast refund me the loss i have suffered due to Ola services/driver.