Ola Cabs — Ola driver didn't up but charged

Address:

560061

Driver didn't come and for asked crn number[protected] and started trip from his location and went to minerva cricle which is not my destination and also he didn't received call after sharing the crn number.
Then i called ola call center, they told to book another cab and for previous booked cab doesn't charge but the driver has taken took money from my ola money..
I have added images in the attachment.

Can you please help to refund the money for which i never used, and please take action regarding driver. or else i will take this issue to the further.