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Ola Cabs — ola postpaid charged 9000 inr on my account which I never did

I had my ola post paid bill generated and it was 11000 inr!!! There had been a transaction made to agrrepay of inr 9000 and i wasn't aware of it. My credit limit was always 3000 inr and i dont understand how it changed to 12000 inr automatically. I called up the customer support of ola and they did not register my complain saying that right now the ola money team is busy! What the hell it is... I have de acitivated ola money in the past and still it got activated on its own with whose permission i dont know. Fraudulent company with third grade customer support system!

ola postpaid charged 9000 inr on my account which I never did
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034