Ola Cabs — *ola racket at bangalore airport*beware* | |||||
I had booked an ola cab yesterday evening (14/06/2016) around 4 pm from bangalore airport and driver name was harish. He claimed that he did not receive the confirmation and was acting for a while and then an ola representative wearing ola t shirt says it is resolved and he will take care. Suddenly after 5 min driver stops the car and says my booking is cancelled and tells me to leave the car and book again in no mans land but booking was cancelled by driver himself.. While boaring i was told that there is server issue so he did not get message and it will be resolved. Out of no choice as i am late, i pay the same driver rs 1500/- for a drop at railway station. I call customer service number[protected] and an unprofessional executive speaks rudely and says do what you want and tells be to book the cab again else get lost. I don't understand what is the fun in displaying so many ola representatives who act as if they care customers and ultimately land us in soup. There is a big cheating racket going on and i hope this mail is taken seriously else ola will loose its credibility. I have been barking since yesterday but i think nobody is seriously interested to fix this issue. Only god can save ola as i lost the whole trust moreover with the response from ola has been so unprofessional until now. Was this information helpful? | |||||
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