Ola Cabs — Ola sharing cabs are modern thieves

Address:

600001

Yesterday, i booked an ola share can which showed 4 min for pickup, called driver after waiting 5 min and driver said it will take another 15 min without proper reason, i have enough reason to cancel the booking, which i was not allowed to in the ola app, i requested the driver to cancel the trip which he accepted happily as if he was waiting for me to call and request for cancellation. To my shocking surprise money got deducted from my ola money, even though it was a mistake from driver side not coming on time and no proper update. I called driver and he was so easily saying its my mistake for booking sharing cab which he cannot help, atleast if i was warned about this charge while requesting for cancellation i would have rethinked about cancelling it. It was clear theft of money by missing using the technology. I am very much sure driver did not even start his vehicle and waiting only for customer to cancel to earn money without breaking a sweat. What a great technological thieves.
I know nothing great can happen by writing my complain, but i want to share this modern theft experience.

Ola share receipt for osn[protected]