Ola Cabs — Overcharged for toll tax

Address:New Delhi, Delhi, 110034
Website:olacabs.com

Please see my ride details below:

Kamta parsad 37.19 km 63.4 min
Mini - white go
Upgraded from micro

12:20 pm 236 guru virjanand marg, pitampura, new delhi, delhi, india
01:23 pm f-3, yashoda marg, sector 4, vaishali, ghaziabad

I took a micro cab from pitam pura to vaishali on 12 june 2016 around 12.30 pm. The driver told me that because i was travelling to ncr, i would have to pay an additional toll tax of rs. 100. So at the end of the journey, the bill was rs. 446, but i paid him 546, as he insisted that i paid the toll tax. I asked him if the toll tax was already included in the bill, because during my previous trips, it had always been included. The driver refused. Now, i see the bill sent to my email [protected]@gmail.com, and i see that toll tax of rs. 100 had already been included in the bill of rs 446. I ended up paying an extra rs. 100 to the driver. I have been overcharged and lied to. I feel cheated. This is a breach of trust!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information