Ola Cabs — Provided minicab but charged for big cab

Address:

New Delhi, Delhi

Hi Team, On 25/dec/2014 I booked a ola sedan from vasundra to okhla, I got a confirmation message that your cab with "CRN 22948086" has been booked with car detail "white tata indigo DL 1 YD 6503" and driver name "Virendra" mobile no [protected]. When It arrived at the pick up location the car was not indigo it was indica and which comes into ola mini category. I confirmed the driver that it is sedan the driver said no it's mini. I thought they booked mini but as I was getting late so I just boarded that one. When Bill is arrived and I found out they charged me on a basis of sedan price. First They shouldn't sent me mini and if they did they shouldn't charged me more. Mini is 10/km after 4km Sedan is 15/km after 4 km I just wanted my money back which they have generated a bill for that, If this want to confirm can be confirm by calling the driver at above mentioned contact and ask him which car is he driving right now. I already sent him 4 mails asking updates but no one is providing any update from their side. I just wanted to give me clarification on what basis they charged me Rs - 473/- instead of around Rs - 256/- I told them if you won't reply I will reach out to consumer complaint as my last option. Regards, Nouman