Ola Cabs — Rude behavior of driver tn-10-al-6480 driver gnanakumar. s (booking no - crn[protected]

Address:

Chennai, Tamil Nadu, 600048

Dear Customer care team,

This is to bring your notice regarding this veh no. TN-10-AL-6480 driver Gnanakumar.S ( CRN[protected] Travel booked (26 march, 6:30 pm) from koyambadu chinamiya nagar to Tambaram mudichur- Chennai). In that cab my wife and my 8 months old daughter travelled. After 6 km they travelled when that time cab driver told that get down from my cab. Am not able to drop you on tambaram mudichur because tomorrow ester festival so I want to go to home immediately. Like that he told to my wife. Driver Stopped the vehicle in Vadapalani 100 feet road. If he is not interested. He need to cancel the booking at least at the time of pick up. And he also rudely talk with my wife. He threatened my wife to get down from the car. I just want to know. why do i book the cab for my convenience or your driver's convenience? After that strong conversation from my wife, She try to call the police after that only he agree to drop my wife and child in the pickup point (chinamiya nagar). And he ask RS -200 rudely without any bills. I have never faced such professional attitude with ola service before. I demand a strict action against this driver. This is extremely unfair practice.