Ola Cabs — Taxi driver refused to come

Address:

Gurgaon, Haryana, 122008

Kindly note that i had booked an OLA cab using the mobile app - from my residence (Civil Lines) to Airport (Palam) for 5th January 2016 at 4:00 am. I called on the number at 3:40 am and spoke to the driver on the mobile [protected] as per details forwarded by OLA. He asked me where he had to come and when i told him Civil Lines - he said he could not come since he was at the railway station. Due to such rude and inconsiderate behaviour i was left stranded at the last minute and had a real tough time getting another alternate drop at the airport. This is pathetic service since later on i got a message from OLA stating that the booking had been canceled since there was no response from my side (without even verifying the facts). I do not expect anything from OLA but will certainly never use them ever again. Anuj Narain ([protected])