Ola — Complaint against driver (false billing)

Parveez Fathima

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560100
Website:	OLA Mobile App - www.olacabs.com

Tfs-pp-c79043328

Hi,
I would like to complain against driver prajwal, for giving invalid contact number and false billing, when i have not availed the services.

It is very unfortunate that ola drivers a cheating the customers like this.
Now days it is becoming a regular practice to cheat people.

I want strict actions against this driver so that he will not repeat such instances.

Pls call me if required.

[protected]

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Comments

jagdish P. devrani

Jun 24, 2021

I booked a car to pick me up from my residence Borivali to Masjid Bandar on 22. 06. 2021. O T P No. allotted me was 7265. I boarded the car and as usual gave O T P no. to the driver. He said it is not reflecting on his screen and insisted me to hand over my mobile to him to confirm . He did some thing on my mobile and started the car. After covering about 100 mtrs. distance he asked me to check my mobile about the fare, to my surprise it was showing 2770 RS. where as at the time of booking it was around RS. 700/- . I told him to cancel the trip. He asked me to pay the cancellation charges of RS. 276/-. Since I was in hurry I gave him 300 RS. (notes of 100+ 2000). and demanded the balance amount. After around 2 minutes he showed me one hundred and one 10 Rs. note saying that this is what you have given. After some arguments I had to pay him another 200/- RS. as I was in hurry.
The drivers car no. was MH 48 F1695.
I would request you to take stringent action and black list the driver in order to avoid inconvenience to the customers and to retain the integrrity of the company..
Thanking you.