Ola — harassment while traveling

Saumita Ganguly

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal, 700056

Yesterday i have booked a ola which booking id is crn [protected]and the driver harassed the traveller who is my brother. He completed the trip throughout a unsafe area and the route was so long. Before that day i so many times booked ola for the same route where traveling time took hardly 15 to 20 mints. But yesterday it took minimum 40 mint. And also he misbehaved with my brother. When i booked the ola the estimated fare was shown rs 163/-. But after completion of the trip the bill amount was rs 198/-. Now i request please take a necessary action against the cheater driver.

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Comments

mrinal449

from Hisar, Haryana

At the time of booking the fare was shown 26 rupees and after the ride is complete Ola is asking me to pay 41 rupees but if, in the app, I go to support and look at that ride it still shows 26 rupees as the fare. It happened twice now.

Sridhar Ramakrishnan

from Bengaluru, Karnataka

I recently took Ola ride in Ola-Auto to reach Railway station in Bangalore. Driver took a different route saying that his Ola App shows only that way / route. We are unable to track, because while booking we get to see the route map..
How are you going to help customers in this aspect???