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Ola Money Complaints & Reviews

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Last updated Jan 31, 2024
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Ola Money reviews & complaints page 19

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S
Sheetal forum
Nov 3, 2021
Nov 16, 2021
This thread was updated on Nov 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made in cash yet showing payment pending

Website:Ola

I made payment in cash but app showing payment pending.
Pls clear the same...
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A
arpitha7
Nov 2, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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I paid in cash but still it shows pending

I paid the money in cash for my last rides. But still it shows ola money pending. Because of that I am not able to book cabs till date but I paid in cash...
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A
aNuJa A
Nov 2, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid in Cash to driver, but App still showing payment pending

Paid amount to driver in cash, but App still showing Payment pending. not able to book cabs....
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T
Trishul9
Nov 2, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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I have been charged double

After my trip i gave cash to my driver but in the app its still coming payment pending and i had to pay the amount again.please refund my cash to my account.

CRN:[protected]
633 ruppees....
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S
sreeya gautham
Nov 1, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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I paid in cash but it shows pending, so couldn't book cab

Address:Chennai

I paid the money in cash for my last ride using Ola cab services. But till date it shows Ola money pending. Because of that I couldn't able to book cabs till date. But I paid in cash. I don't how to resolve this problem....
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A
Abhijeet20
from Pune, Maharashtra
Nov 1, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ola showing pending payment

I took a ride on 25th September 21 from Balewadi to Pune station around 10.15am.
I couldn't make the payment of Rs 175 online due to some issues with my mobile so paid him Rs.175 in cash.
But now still the payment is due in my Ola app..

Please help with the same.

Attaching the screenshot for your reference....
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I
Ida Sharon
Nov 1, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment due even after paying

I took a ride to Air force road, East Tambaram on 25th September. I paid in cash to the driver. But till today it showing as pending payment.
On 30th October I even paid the extra due and booked an Auto. But even now Im getting the same due with same amount.
I paid the double amount and now again im being charged for nothing.
Iam so disappointed. Please consider this and do the needful. Thank you....
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A
Ashveen
from Mohali, Punjab
Oct 31, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Payment Due

I took a ride on 30 oct21 from South City 1 gurgaon to IRIS tech park, Sohna road around 12:50.
I couldn't make the payment of Rs 76 online due to some issues with my mobile so paid him Rs.9
81 in cash.
But now still the payment is due in my Ola app..

Please help with the same.

Attaching the screenshot for your reference....
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N
NileshGulve
from Pune, Maharashtra
Oct 31, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Ola Money Payment is due but paid to driver's Google Pay account

On Oct 29th I have taken a ride from Famous chowk, New sngavi to ARC Gaurav, Kondhawa and paid Rs270 to driver's Phone Pay account but in Ola app the payment status is due or pending. I have informed driver multiple times. Due to this issue I am unable to book cab...
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S
siddhesh khamkar
Oct 31, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Pending due

Address:Mumbai

I paid cash rs 392 to ola driver but it shows me pending and I am unable to book ride my registered mobile no is [protected]...
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S
shivaaprassad
from Mumbai, Maharashtra
Oct 30, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pais in cash but showing pending payment

I have paid for the ride in cash, it is showing pending payment while booking for new one. Attached plz check
[protected]...
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R
Rengan Ramesh
Oct 30, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Regarding payment pending

I have travelled in auto on 23rd October 2020 i have paid in cash to the driver. But the app is showing payment pending
CRN [protected]
Driver name Arumugam. T
Please do the needful...
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S
Sapna Malakar
Oct 30, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Paid cash to driver but the app is showing payment pending

I took an ola ride on 28th October and paid rs.107 cash to driver after the ride but the app is showing payment pending amd I am not able to book another ride. Please resolve the issue at the earliest so that I can book my rides....
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S
Sumita Nautiyal
Oct 30, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending payment status..

On 21st September I used ola and paid cash of Rs.267 to the driver...however in my app it is showing Rs.267 payment is pending due to which I am not able to use ola as it asks me to pay the pending amount which I have already paid in cash to the driver...
Please help...
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K
kvmadhu91
from Bengaluru, Karnataka
Oct 29, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Pending payment issues in ola app

Hello,

My trip details are as follows,

CRN: [protected]
I paid Rs225 by cash to driver, but payment details not updated in the system and showing payment pending, kindly solve this issue as soon as possible....
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M
MadhumithaSundaresan
from Madambakkam, Tamil Nadu
Oct 29, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Pending fee

I had a ride yesterday and paid 96₹ but it's show's fee amount pending. Kindly resolve the issue....
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S
Sadia Hameed
Oct 29, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Paid in cash but still getting msg u are due

Tue oct 12 10:23 am
Auto .CRN [protected]
Paid cash 253...
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Z
Zishanbaig
from Mumbai, Maharashtra
Oct 28, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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App shows pending payment even though payment done directly to driver through Gpay

Yesterday I paid driver through Gpay after thr ride was completed but today morning when I logged in to app it shows that payment is still pending 340(while I had paid him extra with a total of 400 rs), I am having screenshots, and Booking number is Mini . CRN [protected]. Please resolve this issue because I'm unable to take more rides. And I'm attaching the screen shots along with this complaint...
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J
Jaikiy
Oct 28, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Payment already paid still its showing payment pending

I've paid the fare price to the driver through gpay but it's showing that my payment is pending in the Ola app due to which I'm unable to get the bill of that payment from ola. Also the number to which I've transacted the amount is switched off.
Booking Details :
Mini•CRN [protected]
Amount paid : 557
From Belapur cbd to Oshiwara west...
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M
Maniyan Kannan
Oct 27, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
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Amount paid and shows in apps as unpaid

Dear Sir/Madam
I have booked vide your reference CRN[protected] on[protected] for travelling from vijinapura to old chandapura .
The vehicle registration no is KA-02-AF-6943 with gentleman driver name is girisha.b
We have settled the payment by the scanner given by him for Rs 760 vide google pay number[protected].
But still your account says as balance of Rs 720 due to you.
How do your driver leave us...
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