Ola Money Complaints & Reviews

Hi I would like to register a complaint against Ola cab services. Ola has partnership with Adity Birla Finance. Ola user who use this post paid service of Ola, will automatically get a sanctioned loan amount of 50, 000 from Aditya Birla Finance, even when the user has not applied for the same. The same will reflect as a loan in their cibil report. Last year 2022, out of no where my post paid service got block by ola stating no reason from...

I have an overdue ola money postpaid of Rs. 2036. I have told them I will pay it as soon as I can. The things that Ola company does is hires 3rd party recovery agents, who will blackmail a customer, sending them on the verge of depression. I got a message from a girl named Rutuja, threatening me that an executive will come from Ola to my house with some notice to sign, and if I am not available, they will get my neighbor's signature. The...

Ola Money PostPaid+ or ABFL has reported to CIBIL, Experian and other credit Bureaus on 2 Points,
1. The Credit line extended to be by ABFL and OlaMoney is Rs.22, 000, however the reported loan amount on CIBIL/EXPERIAN/EquiFax etc is Rs.50, 000!! Why would you claim that I have taken a higher credit line or "loan" which has not been applied or provided to me?

2. More importantly - that I have been late with the payment...

I have been a user of OLA Money Postpaid+ and a few months ago, OLA Money and ABFL have wrongfully reported some small amount as overdue to all the credit bureaus.
I have never had any pending dues in the OLA Money Postpaid+ account and yet OLA has wrongfully reported this to ABFL, which have reported this to CIBIL and other credit bureaus.
This has reduced my credit rating by a huge amount. I have seen other users with the...

Ola Money PostPaid+ or ABFL has reported to CIBIL, Experian and other credit Bureaus that I have been late with the payment.

This is sheer wrongful reporting by them as I cleared my dues well in advance. Their support team is taking no action on this and is just asking for more time to make the correction.

Account no : lxw-m06419-xxxx50246

Support request number 4988889 is pending since over 2...

I am having an account with OLA Cabs, And was using OLA postpaid for more than 3 years. I have done all the repayments on time. Suddenly without informing they have disables my OLA postpaid account. As my account fully paid.
Recently i was checking my CIBIL report, and found that there is one Loan showing outstanding amount of 12rs by the name of Aditya Birla finance limited, Which was impacting my CIBIL score. Than i have contacted...

I took a ride on 9th Jan with CRN:[protected] and was charged extra money of Rs.206. When I complaint they refunded 117 rupees but my 89 rupees are still not refunded and they are lying about technical issue and sending mail about the same. They say they refunded complete 206 amount in Ola money but I am attaching screenshot that I have not reviewed any money in my Ola money wallet as well.

Neither my left over amount rupees...

I am a very frequent user of Ola Postpaid + and I do hold limit value of 21, 500. Since last few days all of a sudden am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I have made payments through this Ola wallet but today whenever I click Ola Postpaid + as the payment option it says that "You are not eligible for Ola Postpaid +".

Please look into this and let me know because i have always paid...

I do the two transaction with ola money postpaid on 27 sep 2022 for payment of mahindra finance loan and money was deducted form ola money account postpaid
I do two transaction amount of 3703 one of them Is clear dues on 8 th oct. one amount is refund back by ola money on 11th oct
So I call to customer care they said your both transactions was unsuccessful so I ask for refund that amount I paid to ola money on 8th oct
From...

I am getting repeated call from OLA postpaid to clear some due which I don't have and it's threatening to affect cibil score and people from ola will come to my house!! What is this harrasment from OLA. Please stop this i don't have any dues or anything on ola postpaid...

Ola Money PostPaid+ or ABFL has reported to CIBIL, Experian and other credit Bureaus that I have been late with the payment in the month of November when I have not even been in India since 2021 and have not used the app in over a year ????!!! Is this a Joke ?

In fact I’m the past, I have cleared my dues off way before the payment due date and once when I was charged with a late fee, it was paid right after it was flagged...

The calls started after issues in the OLA app prevented me from settling the amount - the outstanding for which was around Rs 400. I made up for the issue by putting the amount into my OLA wallet and asking the call centre to settle the outstanding for the amount from the wallet.
These were events happening in March 2019. Finally I called the ola call center and the agent confirmed to me that I had No outstanding. I conveyed the same...

I availed ola mini- White Xcent service on Jan 2nd for some friends, On
completion of journey, money was debited from ola postpaid.My friends
were unaware of this and paid cash too which the driver accepted.In short, we were charged double.I am now receiving messages that i need to
pay the dues to ola postpaid or be charged a fine after 9th Jan.I have already mailed my complain but have not received any reply about the...

My Registered Ola Mobile No [protected]

Ola Money PostPaid+ or ABFL has reported to CIBIL, Experian and other credit Bureaus that I have been late with the payment in the month of October and Nov by 60 Days ????!!! Is this a Joke ?

In fact I cleared my dues off way before the payment due date and have never been charged with one single late payment fee so why have ABFL/OLA POSTPAID has reported account LXW- M[protected]...

On 2nd Jan 2023 I booked a cab from banglore airport and I paid through Google pay on the app. Later the driver told to pay on his personal UPI and that the original payment will be refunded but I have received no such notice
Horrible service
CRN [protected]...

Ola Money PostPaid+ or ABFL has reported to CIBIL, Experian and other credit Bureaus that I have been late with the payment in the month of July by 120 Days ? Are you'll Okie in your head, i have no outstanding debts with Ola or AbFl

In fact I cleared my dues off way before the payment due date and have never been charged with one single late payment fee so why have ABFL/OLA POSTPAID has reported account LXW-M[protected]...

Ola Money PostPaid+ or ABFL has reported to CIBIL, Experian and other credit Bureaus that I have been late with the payment in the month of July by 120 Days ? Are you'll Okie in your head

In fact I cleared my dues off way before the payment due date and have never been charged with one single late payment fee so why have ABFL/OLA POSTPAID has reported account LXW-M[protected] .

The outstanding amount with...

Its been more than 4 month and I am not able to get a resolution. My cibil report shows that I have Rs 483 left to pay. Whereas my last transaction was settling the bill amount that was of Rs 588.48 on 28-sep-2022 after that i have not use the ola money. As per my cibil report, I have 4 months are charged without any information even there is no due to pay as per OLA money app as well. I have the ola money complaint ticket number 5036124....

Transaction id-GT27-XD2K-CHJH
Date and time : 20/12/2022, 01:38 PM
Amount paid- Rs. 1644

I booked a round way trip for outstation ( Bhopal to Sehore) on today i.e. 20.12.2022. One completion of one way i.e 70 km, the driver asked the OTP to cancel ride for one way. The trip was ended for one side only, however, the bill was raised for round trip i.e. for 140 km and the amount was auto paid from post paid. Please...

I availed ola auto service on April2022 and paid the fare by cash once the trip completed. After few days I started getting messages from old saying my amount is due for payment. I raised a complaint in ola app saying I already paid the trip amount in cash and why I have to pay the amount again. Even after multiple follow up I am not getting any response from old team where as I am getting multiple reminders for making the payment. I have...