[Resolved]  Ola Money — fraud transaction done by using atm card

I am u. Niramal kumar, nilambur i submitt to report that someone called over mu phone by self introducing that he was from state bank of india and saying that your atm card is expired and he will help to provide atm card number and thus collected otp number with atm pin number. After collecting these details he withdrew an amount rs.1999 fraudulently from my account number [protected] of state bank of india branch shornur on 17/09/2017.
I hereby request you to freeze the transaction done by using atm card no.[protected] necessary action may be taken in this matter at the earliest
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Oct 27, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Ola Money Customer Care's response
Hello

Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
Complaint comments 

Comments

You've Been Scammed !
Never share card number, CVV or OTP or any other bank related details to anyone.
Bank will never ask for card number, CVV or OTP.

Report this incidence to report.[protected]@sbi.co.in

also go through this website : https://www.sbi.co.in/portal/documents/44978/51178/Alert+Notice.pdf/f705ae45-8af...
You've Been Scammed !
Never share card number, CVV or OTP or any other bank related details to anyone.
Bank will never ask for card number, CVV or OTP.

Report this incidence to report.[protected]@sbi.co.in

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