[Resolved]  Ola Money — ola auto ride

This is in reference to an auto ride booked through ola on 19th february 2020. The customer who took the ride had paid the auto driver ₹98 as demanded by the auto driver. Even after the payment was made, the charges showed up on ola money. I tried contacting the company several times through emails and also flagged a complaint through the app for that particular ride. Even after persistent efforts from my end, i have received a notification that the bill for ola money has been generated on 3rd march 2020.
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Apr 12, 2020
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2020
Ola Money Customer Care's response
Hi Gargi, kindly share your registered email id or phone number registered with Ola so that we can check on this issue further. Also, you can write to the Ola cabs / Ola support team at [protected]@olacabs.com for assistance on this concern.
Complaint comments 

Comments

I paid ola postpaid bill amount 394 through google pay, amount deducted but not reflected in post paid.
Paid on 4 Mar 2020
Upi transaction id :[protected]
Google transaction id:CICAgKCBxvvSBg

To whom i need to contact, please guide

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