[Resolved]  Ola Money — Ola fare paid twice for a trip

For the ride CRN [protected] on 22nd Dec. i have paid Rs 182/- to the driver and also the money 220/- is deducted from ola money postpaid... At the end of ride my phone got switched off and I was not aware of that the money paid through ola postpaid. And the driver didn't say about the payment.. And i have paid fair twice for this trip. Please refund the amount which got paid to driver 182 rupees.
Thanks
Sibasish
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
Sibasishola's [Complaint's author] reply, Dec 26, 2020
This is not helpful to resolve my problem.
Ola team is not working properly.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1388
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information