Ola Money Complaints & Reviews

Ola postpaid is providing postpaid money to their customers in partnership with aditya birla finance limited (Adfl). The loan amount is upto rs. 50000.00 provided by adfl but the postpaid limit provided by ola to its customers are far less. Ola has taken loan of rs. 50000.00 from adfl on my behalf but the postpaid limit that i have received was just rs. 500. I don't even know where the rest of amount being used. I even wrote mail to ola asking...

Company has been calling me up multiple times to retrieve an amount that was wrongly reflecting at my account whereas it was made by some other number. Inspite of multiple follow ups and complaints being registered this issue never got resolved and now ola is calling me everyday for this and harrassing me....

My name is mohit kumar sharma and yesterday evening (Dt.[protected] my central bank accounts was hacked and part of money rs. 4700+9700+9800 = 24200/. Have been transferred thru ola. This was fraudulent transaction from my debit card (Ru pay card) ending - xx2039, than i am going to police to complain and forward a copy of the complaint soon.

I request to you please help my recover the money.

Regards,
Mohit...

Charged rs 13047 for 695 km instead of 6504 rs for 367km as showing in app....

Sir,
This was fraudlent transaction from my mother's debit card (master card) ending ××2683.This was happened on 24th july 2020 at 6:57 pm. It's ticket id is 2739328. Sir i thing it was part of fraud. It was from mumbain. When iam checking bank balance 10, 000 was lose then we took a bank statement and it was showing the money debited to Zes*olamoney. Sir please refund the money as possible to the original account or please call...

Hello ola money, today my father became a victim of debit card fraud. Fraud person pretended to be a bank person make following fraudulent transaction with my father ' s debit card details asked debit card number and otp

1. Inr 7000 from axis bank savings account
Today at around 5-5:30 pm towards a fraud pur/ola/ mumbai and my father's debit card used is 4691xxxxxxxx6481

Account holders name : ashok...

I was charged twice for my same OLA Ride.
I took OLA Ride on 11th August at 4:11 PM from Air India Road to Sanpada.
I paid money through my debit card on OLA App. My money got deducted from my account of Rs.227 but the status showed 'Payment Pending' in OLA App.
I went through its FAQs and support, it said, sometimes the status shows 'Payment Pending', but the status gets updated after sometime.
Next Day(12th August)...

I have paid my ola postpaid dues on aug-03-2020 s0 as to avoid overdue issues.
The payment through google pay is successful but in ola wallet it is not reflecting. Now if the resolution gets delayed then extra penalty would be added by ola. Please resolve it now. I am attaching the screenshot of the transaction for reference....

I regularly receive text messeges & phone calls(computerized one sided calls for which no reply can be made) that my car rental pay is due for over 90 days & penal interest is added& now they are sending messege as legal notice.They never give details of journey.I have not made any journey for which I have not paid.Ola officials are regularly harassing me by continuous auto calls but never talks to me. Now I shall have to lodge complaint...

Hi i am aakash tade. I took ride today from worli to santacruz and i slected to pay by debit card the amount got deducted from my debit card and also driver asked me cash as he didnt recievd anythng from ola he said.
So i basically paid twice i want refund in my bank my phone number is [protected] and my email is Aakash.[protected]@gmail.com and amount is 290rs

Kindly do the needfull and dont trouble the customer like this...

Hello, i was initiating the payment to clear the dues on my ola account, the amount of inr 401 was deducted from my savings account, whereas the same is not credit in the ola account, and it's still showing pending to clear the dues....

There was a bank fraud that happened to my dad, the money was debited by ola mumbaiin. This was a part of bank fraud. Please look into this matter as soon as possible, i am attaching a photo of the bank statement, it has the reference id, please go through it. Thank you....

Dear team,

I have made the upi payment on ola, however there was some error and my payment was not completed, but my money got debited from the account. The same thing happened twice. Later i had to pay through cash. So i have paid rs. 66, 3 times for a single trip.

Kindly look into this and revert at the earliest.

Upi transaction id's:

[protected]
&
[protected]br...

A fraud happened today, a man called he said that he is from sagar ratna, and i ordered food but he took my bank details, he sent two links and the amount for food was 200 but he transacted 9999 from my bank account and debit card. Please refund my money please that was my hard earned money. I'm attatching my passbook picture. He added that amount of 9999 (Fraud) to ola money...

A fraud happened today, a man called he said that he is from sagar ratna, and i ordered food but he took my bank details, he sent two links and the amount for food was 200 but he transacted 9999 from my bank account and debit card. Please refund my money please that was my hard earned money...

I have used ola auto on june 13 2020 at 10:57am, i paid amount using my linked debit card and the amount rs.293 got debited from my account. Later the driver took cash as it was showing the total fare was to be paid by cash therefore i paid cash rs.293.
I sent this message on 13th june still i haven't got any response from ola customer care....

Look
I used to use ola money for rides
I took total 2 rides
But the ola money is asking for rs 331 for a ride which i never took.
I complained to ola support 3-4 times on customer care
Even written a mail to them regarding their driver fraud
That driver was too smart he started the ride without taking me even and asked for otp from me
He started the ride without the passenger in there and...

Ola is mentally harassing me from last 20 days... I made payment three times... I get my refund of payment two times back... Third time ur customer executive call me nd send the link through text m paid the amount through that link... I paid ur amount already then why u guys harressing me mentally by calling me texting me continuesly i paid ur amount already... I will surely post the review about u guys... U r mentally harassing ur customer...

Hi ola cabs,

On last three auto rides, we have paid the amounts as soon as we got down.
As we use ola cabs occasionally, we have no idea about ola postpaid services and i didn't even know about it and even driver didn't mentioned about the payment.
But now i'm getting text messages and emails from ola that clear your dues - 154/-.

I have already sent multiple mails to ola support teams - [protected]@zipcash.in,...

Registerd no. [protected]
Postpaid auto deducted while i paid in cash to driver amd also raised complaint as soon as i received message that money is deducted from postpaid. Now for 123rs. Ola calls me daily like 20times since a month. So total about 500calls. And that too of there fault no real person to solve issue. Even emailed to [protected]@ola woth details but no response...