[Resolved]  Ola Money — ola money fraud transaction reporting

Address:Banka, Bihar

Hi,

My father became a victim of debit card fraud. A fraud person
Pretended to be a bank person made following fraudulent
Transactions with my fathers debit card details.

1. Inr rs. 9, 000/- from sbi saving bank account
Yesterday (22/01/2019), towards a fraud purchase on by debit card
Olacabspayu on 22/01/2019 around 14:50 o clock
And the sbi card used is 622018*4355.

Total fraud deduction = inr 9, 000/-.

I request you to please cancel the transaction and refund the money
Back to the original bank account.

The phone no from which call came is:[protected] & [protected]

Name on the account holder: madan mohan ishwar
Transaction date and time: 22/01/2019 around 14:50 o clock
Amount: rs. 9000/-
Card number (First 6 digits and last 4 digits of the card): 622018*4355
Bank name: state bank of india, amarpur branch banka bihar

I would greatly appreciate your help in this matter.

Please let me know if you need any more information.


Thanks & regards

Mayank kumar ishwar
Mob-[protected]
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Mar 4, 2019
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Jan 25, 2019
Updated by mayankkumarishwar
Sir,
Its being more than 2 days but i have not get any reply or update from your side. Please send the status on my complain.
Verified Support
Jan 30, 2019
Ola Money Customer Care's response
We request you to contact the cyber crime department or the concerned bank immediately and lodge a complaint. Please request them to forward the below details from their official e-mail ID to [protected]@olamoney.com / [protected]@olacabs.com / [protected]@olacabs.com.
Verified Support
Jan 30, 2019
Ola Money Customer Care's response
Name on the account holder:
Transaction date and time:
Amount:
Card number (first 6 digits and last 4 digits of the Card):
Bank Name:

Once we are in receipt of the complaint from the authorities, all the required details would be shared for the investigation purposes.

Regards,
Team Ola Money
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